Shipping policy
Shipping Policy
Thank you for shopping with AtoZ Luxury.
We proudly ship to customers across the United Kingdom and selected international destinations.
Order Processing
Orders are processed within 1–3 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Estimated delivery times are:
United Kingdom: 5–10 business days Europe: 7–15 business days International: 10–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.
Shipping Costs
Shipping costs are calculated at checkout before you complete your order.
We may occasionally offer free shipping promotions.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking information (where available).
Delays
While we do our best to deliver orders on time, unexpected delays may occasionally occur. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are unable to accept responsibility for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date at:
Email: atozluxurious@gmail.com
We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, please contact us at:
Email: atozluxurious@gmail.com